Terms of Service

2. Account Responsibility

You must be at least 18 years old and authorised to bind the Customer to these Terms. You are responsible for all activities occurring under your account and for maintaining the confidentiality of your login credentials.

Business Use: By using HomeDash, you confirm that you are acting for purposes relating to your trade, business, or profession (as a landlord or property manager). You acknowledge that statutory consumer cancellation rights (such as the 14-day cooling-off period) do not apply.

3. Licence and Acceptable Use

We grant you a limited, non‑exclusive, non‑transferable licence to use HomeDash. You agree not to:

• Reverse engineer or attempt to extract the source code of the Service.
• Use the Service to store or transmit infringing, libellous, or unlawful material.
• Interfere with or disrupt the integrity or performance of the Service.
• Attempt to gain unauthorised access to the Service or related systems.

4. Fees and Payment

Subscriptions are billed in advance. They automatically renew at the end of each term unless cancelled via your account settings. All fees are non-refundable except where required by UK consumer law. Late payments may result in the suspension of access to the Service.

5. Intellectual Property

Wessex Investment Services Ltd retains all rights, title, and interest in the Service, including all software, branding, and documentation. You retain all rights to the data you upload ("Customer Data"), but grant us a licence to host and process it solely to provide the Service.

6. Third-Party Data

Some information in HomeDash comes from public bodies rather than from you, for example energy performance certificates, company records and Land Registry ownership data. That information belongs to its publisher, is shown as published, and may contain errors or be out of date. Check anything important against the original source before you rely on it.

HM Land Registry ownership data

Where HomeDash shows whether a company owns a property, it uses HM Land Registry's dataset of UK companies that own property in England and Wales ("Land Registry Data"). HomeDash uses it under a licence from HM Land Registry, and passes it to you on these terms, which form an end-user licence under that licence:

• You may use Land Registry Data only to manage your own land and properties, to help keep ownership records accurate, or for the prevention or detection of crime or for legal proceedings. You must not copy, sell, distribute, send or use it for any other purpose.
• You must not use Land Registry Data for direct marketing, including contacting registered owners to offer goods or services.
• You must not publish, sell, license or distribute Land Registry Data, in whole or in part, as a product or service of your own.
• You must not sub-license or pass on your right to use Land Registry Data to anyone else.
• You must not use a title number, or let it be used, in any way that interrupts, damages or impairs HM Land Registry's systems or access to them.
• You must not present out-of-date Land Registry Data as current, or use it in a way that suggests HM Land Registry endorses you.

Property addresses in Land Registry Data are matched against Ordnance Survey's AddressBase Premium, which includes Royal Mail's PAF® data. HM Land Registry, Ordnance Survey and Royal Mail may each enforce these restrictions. To show we comply, we keep a record of who uses Land Registry Data in HomeDash (names, contact details and IP addresses) and may have to share it with HM Land Registry or its auditor, solely to audit compliance or to prevent or detect crime.

If our licence ends, your right to use Land Registry Data ends with it. We will remove it from HomeDash, and you must delete or destroy any copies you hold within 48 hours of our asking you to.

Information produced by HM Land Registry. © Crown copyright 2026.

7. Limitation of Liability

To the maximum extent permitted by law:

• Wessex Investment Services Ltd shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data.
• Our total liability for any claim arising out of these Terms shall not exceed the amount paid by you for the Service during the 12 months prior to the claim.

We are not liable for any loss of rent, loss of management fees, or any fines/legal costs incurred by the Customer in relation to property compliance or tenant disputes.

8. Termination

You may stop using the Service at any time. We reserve the right to suspend or terminate your access if you breach these Terms or if we are required to do so by law. Upon termination, your right to use the Service ceases immediately.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Modifications to the Service

We reserve the right to modify or discontinue features of the Service to improve performance or comply with regulations. We will provide reasonable notice for any material changes that negatively impact your use of the Service.

11. Contact Us

If you have any questions regarding these Terms, please contact us at: